Managed Services

Your IT infrastructure is our responsibility, you focus on your business.

Managed Services ensures that the monitoring, management and continuous improvement of your IT infrastructure is carried out by an expert team.
With this model, your IT operations proactive, not reactive is managed with an approach.

We don't just keep your systems up and running; safe, performant and sustainable we'll make it so.

Who are Managed Services Suitable for?

Organisations that want to outsource their IT operations
Companies looking for preventive IT management instead of continuous failure
Administrators who want to minimise downtime and security risks
Businesses that want to make their IT budget predictable

Which Managed Services Do We Offer?

Infrastructure & System Management

- Server and virtualisation platforms
- Network infrastructure (Firewall, Switch, AP)
- Performance and capacity management

Security Management

- Endpoint security (EDR / Antivirus)
- Patch and update management
- Authorisation and access controls
- Monitoring of security incidents

Continuous Monitoring & Preventive Intervention

- 24/7 system monitoring
- Incident and alarm management
- Detection of risks before they occur

Backup & Business Continuity

- Backup scenarios and controls
- Disaster recovery plans
- Regular return tests

Reporting & Improvement

- Periodic status and performance reports
- Risk and improvement suggestions
- Transparency at management level

Our Working Model

Analysing the existing infrastructure

Determination of management scope and SLAs

Implementation of monitoring and management tools

Proactive management and intervention

Continuous reporting and improvement

FREQUENTLY ASKED QUESTIONS

Clear Answers to Visitor Questions

❓ What is the difference between managed service and classic support?

Classic support intervenes when problems arise.
Managed services detect and prevent problems before they occur.

❓ Are our systems constantly monitored?

Yes. Your critical systems are continuously monitored within the specified scope and alarm mechanisms are kept active.

❓ How are intervention times determined?

All services are defined with clear durations within the scope of SLA (Service Level Agreement).

❓ Who is responsible for safety?

The security of the systems within the scope of the managed service is managed by us within the framework of defined responsibilities.