ERP integration is the automatic and reliable exchange of data between the ERP system and other systems such as e-commerce, CRM, production, warehouse or reporting. The goal is to eliminate entering the same data in more than one place by hand.
Common integration methods
- Real-time data exchange via APIs (web services)
- Controlled transfer at database level
- Scheduled transfers that run at set intervals
- File-based (Excel, CSV) import and export
Key considerations
- Defining the master source for each data item
- Designing error and retry scenarios
- Permission and access security
- Logging and monitoring transfers
Common mistakes
The most common mistake is treating integration as a purely technical connection. When field mappings, code lists and business rules are not clarified with the business units, data remains inconsistent even though the systems are connected.
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